All topics
Channels
Connect Messenger, Instagram, WhatsApp, Telegram, email, and live chat.
Add live chat to your website
Embed a chat bubble on your site so visitors can message your team directly.
Connect an email inbox
Turn a support email address into a shared inbox using SMTP and IMAP.
Connect Facebook Messenger
Receive and reply to Facebook Messenger conversations from your shared inbox.
Connect Instagram DMs
Bring Instagram direct messages and story replies into your shared inbox.
Connect Telegram
Connect a Telegram bot so private chats arrive in your shared inbox.
Connect WhatsApp
Receive WhatsApp Business messages in your shared inbox using the official WhatsApp Cloud API.
Connecting a channel
How channels work in ConnectBetter and how to connect the ones your customers use.